Job Managment Process
Pre Production Phase
- Preliminary Meeting
- Homeowner objectives, visions and desires
- Our credentials, references, and examples of our work
- Design Review
- Plans - Your architect or our architect, but we need plans!
- Scope of Work - explicit detail of what is part of the project
- Specifications - detailed specs for all items in scope of work
- Budgetary Parameters - Do you have a preconceived budget that you are trying to stay within or do you want to know what everything will cost?
- Selection of Two Storey Building as your Project Building Partner
- The Contract:
- Design Phase Contract
- Construction Phase Contract
- Standard Operating Procedures
- Payment Schedule
- The Contract:
- Project Estimating
- Preliminary estimate
- Ballpark estimate - guess based on experience
- Builder's 1st take off on estimate
- Allowances
- Final estimate - after bids on final plans & selections
- Fixed Price or Negotiated Bid estimate - Builder's risk
- Time and Material estimate - actual cost plus builder's mark-up for overhead and profit
- Preliminary estimate
- Project Scheduling
- Subcontractor Selection and Scheduling
- Project Preparation Guidelines
- Setting Realistic Expectations - renovation work is messy and disruptive
- Work Areas and Non Work Areas
- Work schedule - usually 7:00-3:30, Monday thru Friday
- Impact on landscaping, location of dumpster, toilet and trailer
- Company signage
- Homeowner responsibilities
- Clean out work areas
- Make sure homeowner's insurance coverage is raised to cover cost of renovations
- Possibility of lead paint and asbestos in older houses (pre 1978)
Production Phase
- Bi-weekly Project Meetings
- Review status
- Review issues
- Review schedule
- Review change orders
- Progress payment
- Meeting Notes - written update of meeting discussion # Materials Selections - sign off for all items not explicit on plans
- Subcontractor Oversight - Subcontractor meetings
- Clean Up - Daily and at project end
- Inspections
Post Production Phase
- Punch List walk through and follow up schedule
- Project clean up: Removal of materials, trailers, dumpsters, toilet, signage
- Final permit approvals
- Final payment
- Homeowner's manual
- Explanation of our warranty
- Follow up and Customer Survey: Consent to be a reference and allow pictures of project on our website and marketing
75% of our new work comes from referrals and repeat business and we pay a referral bonus for each!